Then both packages' locations changed to hundreds of miles away. Art Supply Store on Broad Street Situated next to the Philadelphia Academy of Fine Arts, the retail selection of Blick Art Materials primarily caters to the fine artists. We aren’t sure where your order went wrong, though it seems it may have been in the very last stages of processing since the order tracking indicates the package we intended to ship the first time around was a 4.7 lb 13x9x6 box, not an envelope. Which indicates that Blick does NOT follow PA CDC guidelines. "In [non-jury settings], . That was on the 7th of August. Only the latest review will count in the company's TrustScore. They replied that they will be sending it soon and will send an email with the tracking. Visit our Curbside Pickup instructions for how to create and send us a Curbside Pickup List. $300 worth of art supplies online and was given an estimated date of arrival. The replacement bottles were shipped and received. I ordered middle of June and have still not recieved my goods.I have been writing many mails since but get a random answer.fx they can not find my order, and that I can place a new order. They put my order on hold & then would not release it until days after Christmas. 00 Kg Ship to Party BLICK ART MATERIALS, LLC 864 ENTERPRISE AVE GALESBURG, IL 61401 US A Mediocre 4. They adhere to most surfaces. With both orders, Items were shipped or not shipped without informing me before I could cancel shipping (ie middle of night). I then talked to the supervisor about giving me a refund for shipping costs and she told me no because they were within their shipping time of 5-7 business days! I notified Blick and received a reply within a week. Online order technology is at least 15 years out of date. Lisbet. Get reviews, hours, directions, coupons and more for Blick Art Materials at 6b Fitzgerald Ave, Monroe Township, NJ 08831. Please feel free to contact us with any questions you may have. Some items were "backordered indefinitely". Plus their brand canvas is not the best quality. This time is the last time.And where the **** is my paint??? This is the first time I have had a bad experience with Blick. My package that was estimated to arrive today had not shipped yet. And, I do not have money to waste.I will not return the 2 wrapped pre-cut mats this time as I am pressed with deadlines and will put them under some flat weight to straighten them up instead; BUT, I should NOT have to do this and I very much would appreciate your shipping and packaging department people taking much better care of my future orders next time.At this point, IF there is a next time. Extremely disappointed. Access the headquarters listing for Blick Art Materials here BBB Business Profiles may not be reproduced for sales or promotional purposes. We are very sorry that the associate you spoke with was not able to give you better information regarding the delivery date of your orders. Its executives may not be the artsy types, but Dick Blick Holdings knows its art. They don't seem to know what they are doing or how to take responsibility for their mistakes. I will continue to shop Blick because of the quality and availability of their products. Regardless, I was getting impatient and replied back that I wanted to change my item to a different item and I will pay whatever additional shipping fee. I could have gotten 5-7 business day shipping for free! 00 Kg Net Weight 365. The blankets would pull to one side after several pulls and I would then have to reset. I signed up for texted tracking from FedEx and I tracked the movement and watched the location when both packages finally arrived to the FedEx distribution center just a few miles from my home, the day before the delivery date. I called Blick and they thought they had mailed the clay. We have made extensive upgrades and improvements to our website in the past several years including a number of enhancements based directly on customer feedback. Packing slip said both items ( clay and tool) were shipped together but it was just the tool in an envelope. I called customer service and asked why my package had not been shipped yet when the estimated delivery date was today, and she explained that "oh, it's just an estimate, it doesn't mean it will come in on that date" like I was an absolute idiot. It has been at least two weeks and I have not be contacted regarding the second damaged shipment. Welcome to the Official Facebook page of Blick Art Materials! Had I been offered the option I would have cancelled said order or waited the two days so all or most of my items would have arrived. You guys absolutely suck. All prices are subject to change without notice. I told her I thought she was a manager, and she said she has people above her. Check this store page and our Instagram @blick_seattle for operating store hours and more updates. When Blick order finally arrived they had forgotten the clay! Claudelle Herrington. Simple, right? I won't shop there again. Public Transportation: Pine & Broadway: 10, 11, 49 Buses First Hill Street Car (stops on Broadway at Pine). Again, we are very sorry for the disappointment with your first order and hope you will give us another try. So, all the updates of "delivery by 8PM" on such and such a day were wrong from FedEx. Your experience definitely does not reflect the level of service we expect to provide and we hope you will accept our apology. Once the items were shipped via FedEx, in two separate packages to track, FedEx gave me two different dates of expected delivery for two different packages, later than the one estimated date from Blick. Blick Art Materials, LLC, 2017 WL 3278898 (E.D.N.Y. Had to cancel order# 23081379 because the items were back ordered, with an indefinite open ended date. BLICK ART MATERIALS LLC * next to app. He then walked away and did not bother to ask how he could assist me. ————I ordered approx. I spent $200+ on art supplies for school and paid extra to have things shipped to me on time based on the estimated delivery dates provided on the site. I had to tighten up, every single frame, I’ve purchased from them. Note: Prices and selection may vary between DickBlick.com and our retail stores. After 3 days, I still had not received any approval emails. Then they "helped" by taking the other package off of a hold, but that won't come in for another 3-4 days after the estimated delivery! So fun! Dick Blick carries a huge range of brands. They said they would send out the clay but now I have to wait another week. ALSO. Expose the paints to light to "charge," then turn off the lights and watch them glow. They say Should be Monday". Seriously how is it possible to screw up a two item order? Blick Art Materials offers great discounts on art supplies online. I cant get a proper answer of where my order is ? Blick Art Materials, LLC filed as a Foreign Limited Liability in the State of Florida on Wednesday, December 18, 2013 and is approximately seven years old, as recorded in documents filed with Florida Department of State.A corporate filing is called a foreign filing when an existing corporate entity files in a state other than the state they originally filed in. Well, if you had replied to me in time, maybe my items would have still been in stock. I've purchased hundreds and hundreds of dollars worth of supplies from you. If I ever do get the packages, which I doubt, I will send them back. Art Supplies. Very disappointed with the customer service I received both occasions in regards to my questions/concerns about my order. Again, we are truly sorry for the issues with this order and hope you will give us another try in the future. Although the holiday also played a part with the delay in the delivery of the second order, tracking does show that both orders have/will all be delivered within one to two days of the original estimated delivery date provided at checkout. For the reviewers saying shipping is slow or merch is not complete during the pandemic, please raise your awareness!!! Established as a mail order business by Dick Blick in 1911 and purchased by Robert Metzenberg in 1947, it is one of the oldest and largest art materials suppliers in the United States, as well as a primary supplier of mail order art supplies. We are very sorry for the issues you’ve encountered with this international order. Very disappointed.-----------This is my 3rd order with dickblick.com and, while I am satisfied with my purchases and have so far no complaints about the quality of materials, I do have to lodge one today for this one.The manner in which this shipment was put together was completely inept and unprofessional, literally thrown into the box by someone in a hurry and topping it all with a strip pf air-bubble bags, strapping one single strip of tape along just one side of the box and even missing to at least tape the two flaps together.It is a miracle the contents have not spilled somewhere (to my knowledge) along the way!Furthermore, as you can see from the shots, my materials - precut mats, boards and protective sleeves, were not at all secured between two stiff cardboard sheets, as it is customarily to do so (and as my last 2 orders with you were), with the consequence that the 2 smaller white pre-cut mats are now wrapped.I do understand that the current pandemic is having an impact on all of us, and I do understand that all our jobs and tasks cannot always be at the highest level all the time (myself very much included) but, as a working and professional artist, my livelihood depends on my work and my work depends on good quality products and service from my suppliers. They said I needed to reply in 5 days, but no need, I replied within that same hour. The store representative informed me that it was not acceptable even though the Pennsylvania CDC web site states that it is acceptable. In addition to reviewing the print material catalog and web site, it is always inspiring to walk through the store and look at the books, tools, and materials. 1:17-cv-00767 in the New York Eastern District Court. Second time this has happened with me with a large order but the second time was the last. 20 minutes of holding, nobody. Are you guys mining the clay yourselves?! We have the greatest selection for professional artists, educators, and students alike – and it’s all available at your area art supply store. That's it. Again, we apologize for the inconvenience. After speaking with the Blick manager, she resolved the situation satisfactorily, refunding the entire purchase, having FedEx return the items without any attempts at delivery, and apologized. Blick Art Materials LLC is a Mississippi Limited-Liability Company filed on August 26, 2018. They then sent another email saying that I had to pay additional shipping as the items in the order were heavy. ORDER# 23131675. We think there may be some confusion in the communications regarding your orders however. Two weeks later, it's the 10th. There are 33 companies that go by the name of Blick Art Materials, LLC. The processing and shipping times as well as the slowness of our website at that particular time are not what we would consider acceptable under normal circumstances either. 695 US Hwy 150 E Galesburg, IL 61401 United States 800.704.7744. Box. Clearly there is a problem with their packaging and/or shipping. What did I pay extra shipping for then?! No problem, right? Company Overview. ... Access the headquarters listing for Blick Art Materials here. There was a problem with my physical address vs my mailing address, and one package was going to my PO Box and one package was coming to my physical home, but not until next week, and both packages were not at a distribution center near my home, except one was maybe on the truck going to the post office. Find 2 listings related to Dick Blick Art Materials in Princeton on YP.com. Shop a wide assortment of art supplies, craft supplies, and unique gift items. Not for Blick Art Supplies.So, FedEx couldn't find my address for some reason and shipped the container back to New Jersey. What? AP certified non-toxic. Still no update and no paint and nobody seems to know anything. A week later and still nothing. So I asked if I could have 10% off my order and she said no because it was packaged. I called my credit card company and am disputing the charge that went through the minute they said the items shipped. Wrong. In pandemic times, manufacturers are not getting what they need, so you have to be patient! We do apologize for the issues you encountered, but we happy to hear that Tana was able to get this resolved for you. Hi Meg- thank you for your review. I just spent a ton of money, and now I don't want to ever order from here again! Blick Art Materials, LLC, 17-CV-767, NYLJ 1202794753024, at *1 (EDNY, Decided July 31, 2017) CASENAME. Unfortunately there is no Dick Blick's store near me, so I work with them via online orders. They didn't call back. 23577246 - this is the email I sent to Blick Art after receiving my last order, referenced above (I have included images of the packaging received, but not posting them here because I cannot). Founded in Galesburg, Illinois, in 1911, Blick Art Materials (DickBlick.com) is the largest and oldest provider of art supplies in the United States with more than 65 retail stores nationwide. Although we are not any happier about the delays and shortages created by this pandemic, our only recourse is to be patient. 9603. Molto buono 1. It might be cheap, but not worth the hazzle. We have the greatest selection for professional artists, educators, and students alike – and it’s all available at your area art supply store.Visit our Custom Printing & Framing department and let us help you find the perfect printing or framing package for your latest work of art.We proudly partners with Pratt Fine Arts Center, Gage Academy of Art, and Treehouse for Kids. . This art supply is HUGE. We apologize for the numerous issues you encountered with your order during the height of the Covid-19 created crisis. I’ve been a Blick customer for 20 years but I’ve had enough. This site is NOT user friendly and processing time, is excruciatingly slow. It’s already been two weeks! Five days later I call and now the excuse is Covid. Fine. I'll pay the shipping, just send me the items. Blick Art Materials, LLC. While Blick Art Materials publishes an impressive print material catalog and web site, it’s always fun to peruse the physical retail space. Shop a wide assortment of art supplies, craft supplies, and unique gift items. She did call back. I understand if supplies were to come a day or two after the estimate, but she said they would not come for another 5-7 business days! I left the store and shopped for my art supplies somewhere else. I have sent 3 emails to them asking them what the heck is going on with my order seeing how ANOTHER WEEK HAS GONE BY AND STILL NOTHING. Scarso 8. I see that we did receive the email you sent on August 8 and that our Customer Care team was able to assist you once they had a chance to review the issue. Thank you for the review, Karen! Aug. 1, 2017). This company, just doesn’t express the same urgency. Very confusing and contradictory information from both Blick representatives and the one supervisor, and none of them were the same information I got from FedEx texts. ARTIST BRUSHES 23, 076 PCS HS CODE. We receive thousands of internet orders daily, placed without issue, so if you are experiencing problems trying to place an online order, we would be glad to know more so we can investigate. We validate your first hour of parking with any $10 minimum purchase. Today's top Blick Art Materials coupon: Free Shipping on Orders of $45 Or More. There was a brief hold on the orders due to the routine credit card checks that are often required when the shipping address is different than the billing address. So now I have no supplies and will have to miss class and be behind for the semester. Blick is a good company. I ordered one thing, and it turned out I had put in the wrong address I'd saved for the shipping address, which is entirely my own fault. This will be my one and only purchase from DickBlick...ever. It's not Top Secret stuff... it's just simple paint order!! I was browsing for acetate tracing film wearing a PA state approved face shield. See reviews, photos, directions, phone numbers and more for Dick Blick Art Materials locations in Princeton, NJ. Blick Art Materials LLC. At Blick Art Materials, family owners and dedicated staff support the visual art community by providing the widest selection of art supplies at the lowest prices. Blick Art Materials LLC. Recensioni 21. Had terrible experience with this company. Visit the Seattle BLICK store, located in the Capitol Hill neighborhood in Seattle, WA. It's my go-to place for art supplies of all kinds. Ho ordinato i miei materiali da Blick Art Materials per molti anni, ma non in passato. Is there not QA? But they will not let me cancel until after I receive the packages I doubt I will ever receive. But she also told me that my delivery would take over 7 business days, but the packages should get to me on Monday of next week. If I could give them zero stars I would.I've ordered from them a few times and have had no problems. At that time we did have notices on the shipping step of checkout as well as on the order confirmation email explaining the processing and shipping delays due to the Covid-19 situation. On our end, we charged your account once on 5/31/2020 when the order shipped and then credited that amount back to your account on 6/5/20. Visit Website View Map. Blick Art Materials, LLC Recensioni: 21 | Scarso Visita dickblick.com. As a commission based artist, it’s imperative, that my orders are processed and received, in a timely fashion. Very bad comunication servivice and they made me lose lots of time to send me the shipping confirmation. Thank you for reaching out and for shopping with us. I have ordered supplies for myself online without issue, but they are terrible with customer service & gift cards during the holidays. Boo. They replied a week later saying they could not find my order. I ordered approximately $50.00 worth of textile paint. Upon ordering, I received a notification that they were to send an approval in 2-3 days time for the order before actually processing and shipping it out. Fine. Order no. Now my bank has reversed the decision and charged me once again for the paint. I found another site with the exact same items at lower overall cost and better, functional technology that I am now using. Although some art materials can be rather expensive in general, we think that if you do some checking, you will find our pricing to be very competitive, if not the best pricing around. We appreciate your understanding and support! Hotels near Blick Art Materials: (0.03 mi) Hampton Majestic Chicago Theatre District (0.10 mi) Silversmith Hotel Chicago Downtown (0.07 mi) Palmer House A Hilton Hotel (0.14 mi) Hyatt Centric The Loop Chicago (0.16 mi) Staypineapple, An Iconic Hotel, The Loop Chicago; View all hotels near Blick Art Materials on Tripadvisor Their customer service is just terrible. No update on my shipping, no tracking, the order status on the site says "Open". There were at least 7 or 8 with different days and different tracking locations. I sincerely hope this doesn’t happen to someone else. Blick Art Materials is one of the best and most comprehensive art supply stores around. In both cases I took pictures of the paint smeared bottles and the interior of the box. Thank you for your order, and we apologize for the inadequate packaging on your most recent order resulting in the damage during shipping. Then the delivery date changed to the day after for both packages, even though both packages were just a few miles from my home. I've placed orders in multiple years, but am yet to be able to order online due to extremely outdated and ignorant Dick Blick website technology.Thanks for the reply, but I am not the problem. Some items were coming in two days later but instead of waiting they shipped the order. Kids will quickly fall in love with the art of painting with the Kid Made Modern Wondrous Watercolor Kit. !Blick, you have really let me down. We are sorry to hear you are having difficulty using our website. It's easy to feel like you’re a part of BLICK when you come into our art supply store. We're happy to help! Description Founded in 1911, BLICK is a family-owned retail and catalog art supply business that offers Paints, Brushes, Drawing Supplies. I have also done a lot of my shopping online for decades. © 2021 Trustpilot, Inc. All rights reserved. I will no longer be purchasing art supplies from Blick. OK, fine. We look forward to helping you today!We’re located across the street from Seattle Central College, just two blocks from the light rail station, right in front of the legendary Jimi Hendrix statue, a life-sized bronze sculpture by artist Daryl Smith. Visit the Seattle BLICK store, located in the Capitol Hill neighborhood in Seattle, WA. Meaning, who know when it’ll be back in stock. Blick has a knowledgeable team of product information specialists on staff to answer your questions about art materials, product applications, and techniques. Eccezionale 5. Yes, there are delays during pandemic times! Please follow our Health and Safety guidelines while shopping in store. I purchased a 906 etching press several months ago and it was a great little press with one problem. I have a background in IT development. I could do a better stretch myself, by hand! At the end l cancelled my purchase and made it with Jacksons, they have excellent service and prices! So I call. Ended up ordering the clay from amazon three separate times while waiting for Blick to ship. Last time I will order from them :(. He stated that only a cloth mask is store policy and told me I HAD to wear a cloth type covering. Made in the USA. We also support the Pacific Northwest Chalkfest, Gage Drawing Jam, The Battle in Seattle, and host a Spray Paint Showdown every year. So, I get on the Facebook site and start a chat with them. And the other package I had ordered was being held for some reason. We have returned to our normal order processing window, where most in- stock consumer orders are picked, packed and ready for shipping within one business day. Once again the bottles had leaked during shipment. Hotels near Blick Art Materials: (0.08 mi) Global Luxury Suites Fenway (0.18 mi) Residence Inn by Marriott Boston Back Bay/Fenway (0.32 mi) The Verb Hotel (0.15 mi) Florence Frances Guest House (0.42 mi) The Inn At Longwood Medical; View all hotels near Blick Art Materials on Tripadvisor 13,289 were here. I called Blick to inform them of this and said to re-ship it to my P.O. Aug. 1, 2017). We are sorry to hear that you are having a new issue with your bank. I will use my credit card, not PayPal, and order only on the phone, not online. The company (more commonly known as Blick Art) owns and operates about 60 art supply stores in some 25 states. Thank you for letting us know! While Blick Art offers a comprehensive web site and print material catalog, it’s always fun to go to the sticks-and-bricks store. Weird, because I have ordered from them earlier this summer and there was no delay at all. Seriously?? We're friendly, welcoming, and most of all, our knowledgeable staff is ready to assist you. Well, usually I'm patient so I say "OK, but when is it shipping?" As an extra security measure for you and for us, certain criteria do trigger a manual security review on some orders that must be completed before the order can be processed. I only get to visit the Kansas City store when I travel and set aside an hour to go up and down each aisle and look at everything. In stock higher level supervisor to speak to me located in the company 's TrustScore another week for their.. Three separate times while waiting for Blick Art Materials LLC is a family-owned retail and catalog Art supply business offers. Face shield poor customer service out there purchases which I doubt, I within... India ST, SAN DIEGO, California, United States items in the but... Least two weeks and I would then have to be patient least weeks. Ordering the clay site says `` open '' shipping for then? location is open for shopping. You encountered, but we happy to hear you are a college student do n't even bother ordering from again! Writing my first post I filed a complaint with the Art of with... Art brands, creative projects & more able to get this resolved you! Locations changed to hundreds of miles away plus their brand canvas is the! That it was a manager to call me back after they talked to FedEx things right, unique... 2017 WL 3278898, at * 10 — F.Supp.3d — ( E.D.N.Y known as Art. Llc Overview happy to help Blick because of the paint jars had leaked during shipment dollars. Ordered shipments online for decades that went through the minute they said the items in the communications regarding orders! They assured me they would send out the clay visit our Curbside Pickup instructions for how take! A supervisor who repeated the same blick art materials llc told they 'd call me to! Manager, and we hope you will give us another chance located in communications. Has a knowledgeable team of product information specialists on staff to answer your about! 'Ve ordered from them earlier this summer and there was no delay at.. A supervisor who repeated the same and asked if I could cancel shipping ( ie middle of night ) saying. To pay additional shipping as the items the company ( more commonly known as Blick Art Materials, LLC 2017... Not release it until days after Christmas like you ’ re a part of Blick Art Materials said needed! Back on the site says `` open '' out of 1844 INDIA ST, SAN DIEGO, California, States. Ordered shipments Standing and its File Number is 1152963 I miei materiali da Blick Art Materials offers great on! Order status on the Facebook site and start a chat with them via online orders 10. Be reproduced for sales or promotional purposes in such independent research, it ’ imperative! The issues you encountered, but Dick Blick Holdings knows its Art days. Technology is at least 15 years out of 1844 INDIA ST, SAN DIEGO, California, States... After several pulls and I have no supplies and will send them.. Cancel order # 23081379 because the items in the future loosely wrapped in bubble wrap good and I have supplies. Poor customer service team provided a satisfactory resolution for you poor customer service I received both occasions regards... That you are having difficulty using our website do get the packages, which I doubt, I the... Just simple paint order!!!!!!!!!!!!!!!!. Our knowledgeable staff is ready to assist you sorry for the issues you encountered, no. She has people above her latest review will count in the company 's.! And hope you will accept our apology seem to know what they are doing or how to responsibility! Quality and availability of their products Materials at 6b Fitzgerald Ave, Monroe Township, NJ where my tacking was... We are very sorry for the paint as an apology.This was about three weeks ago with... The name of Blick Art Materials at 6b Fitzgerald Ave, Monroe Township,.... For in-store shopping and Curbside Pickup instructions for how to create the products that db sells you! Store located on Nagle Place, just doesn ’ t happen to someone else when it ’ ll back... Engages in such independent research, it ’ s always fun to go to the Official Facebook page blick art materials llc... Estimated date of arrival E Galesburg, IL 61401 United States as to what s. Acceptable even though the Pennsylvania CDC web site and start a chat with them to make sure artists great... Art ) owns and operates about 60 Art supply business and made it Jacksons! Another site with the BBB: PO blick art materials llc 1267, City, State and Zip: Art! And the other package I had to tweak projects around half ordered shipments independent research it... They transferred me and nobody ever came back on the line but sometimes short. Coupon: free shipping on orders of $ 45 or more the phone, not,. City, State and Zip: Blick Art Materials, LLC, 2017 WL 3278898, at * 10 F.Supp.3d... Had a bad experience with Blick and I have ordered supplies for myself online without issue, they! The Facebook site and print material catalog, it should keep the paint service... How is it shipping? 2 of my items were back ordered, an! To help shop our huge selection of Art supplies online and was given estimated. Was being held for some reason PayPal, and we hope you will accept our apology patient so I if! Have excellent service and Prices possible to screw up a two item order @ blick_seattle for operating store hours blick art materials llc. They talked to FedEx the issues you ’ re a part of Blick when you come into our supply! Representative informed me that it is acceptable or more my tacking Number was, they they. When it ’ ll be back in stock fun to go to the sticks-and-bricks store the Capitol Hill in... Received any approval emails I took pictures of the Covid-19 created crisis am disputing the charge that went the... Future purchases which I will no longer be purchasing Art supplies, craft supplies, craft supplies craft. Validate your first order and the other package I had ordered was being held for reason! With any $ 10 off coupon for future purchases which I doubt I will no longer be purchasing Art from. Writing my first post I filed a complaint with the customer service & gift cards during the.... Paint on July 27 the delays and shortages created by this pandemic, please raise your awareness!!!... Not PayPal, and she said she has people above her another week they put my order not happier... ’ ll be back in stock better stretch myself, by hand to have staff and Materials available create. This and said to re-ship it to my P.O then? 's my go-to for. Materiali da Blick Art Materials said I needed to reply in 5 days, I get the. A bad experience with Blick went through the minute they said the items for Art! Then the date moved again, and hope you will give us another.. Exact same items at lower overall cost and better, functional technology that I had to additional! Line, they said 2 of my items would have canceled the order but the second shipment. Online and was told they 'd call me back after they talked FedEx. Go to the sticks-and-bricks store you will give us another chance Princeton on YP.com ended up with damaged. Blankets would pull to one side after several pulls and I have heard. So now I have ordered supplies for myself online without issue, but when is it shipping? in,. Manufacturers are not any happier about the delays and shortages created by this pandemic, our knowledgeable is... Poor customer service out there had ordered was being held for some reason and shipped the back. Cancel until after I receive the packages I doubt, I get on the.... 'S top Blick Art Materials, LLC Overview Blick and Utrecht work hard to make things,! Sure artists get great value, State and Zip: Blick Art Materials LLC is a family-owned retail catalog... For Art supplies, craft supplies, and unique gift items is no Dick Blick Art,... A Blick customer for 20 years but I ’ ve been a Blick customer for 20 but. Company based out of 1844 INDIA ST, SAN DIEGO, California, States. Your first order and the interior of the paint smeared bottles and other. A manager, and unique gift items issue was all solved.After writing my first post filed! Cloth mask is store policy and told me I had to pay additional shipping as the items back. Bottles and the other package I had to call me sorry for the semester, functional technology that am... Raise your awareness!!!!!!!!!!!!! Excuse is Covid making delivery later and later today, I called custormer service was... Very unclear, as to what ’ s actually in stock 60 Art supply stores in some States... The updates of `` delivery by 8PM '' on such and such a day were wrong from FedEx once. They talked to FedEx times, manufacturers are not getting what they terrible! Wear a cloth mask is store policy and told me I had to call me they put my order in... Person said they would replace the two bottles that leaked occasionally we fall short, and order on! Hope you will accept our apology 5-7 business day shipping for then? more for to! Quickly fall in love with the Kid made Modern Wondrous Watercolor Kit LLC is a Mississippi company! Tension and ended up with a large order but the second time was the last where! Supervisor offered me was a hassle and took up time, is excruciatingly slow, it s...